Frequently Asked Questions

A Seiko Mod is a customized timepiece built using genuine Seiko mechanical movements and upgraded parts like cases, bezels, and dials. Each Watchbrick build is uniquely designed and hand-assembled.
We offer free worldwide shipping via DHL Express. Most orders are delivered within 3–10 business days, and you’ll receive full tracking once your watch ships.
We work with carefully selected suppliers of Seiko-compatible parts to ensure premium fit and finish. Every part is tested before it goes into a Watchbrick mod.
Yes. Every Watchbrick timepiece includes a 12-month limited warranty, covering internal movement issues. Wear and tear or water damage due to misuse is not covered.
At the moment, we offer curated, limited-edition Seiko mods only. Full customization is not available yet — but stay tuned for future drops.
Engraving is currently not available for most models. We may offer limited personalization in future releases.
We accept Visa, Mastercard, AMEX, PayPal, Apple Pay, and other major international payment methods.
Because each watch is built to order, we only accept returns for defective products. Please contact us within 7 days of delivery if there is an issue.
Yes. Most Watchbrick builds are rated 50M (5 ATM) water resistant, suitable for daily use — but not for swimming or diving.Some description
No. Watchbrick creates custom-built timepieces using Seiko movements, but we are not affiliated with or endorsed by Seiko Holdings.
Each Watchbrick watch comes in a premium protective box with a microfiber cloth and warranty information.
You can reach our support team via the Contact page or email us directly. We respond to most inquiries within 1-2 business day